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Fundamentals of Museum Volunteer Programs On-line Course

SKU: ms108


Instructor: Karin Hostetter
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Volunteers are essential for most non-profit institutions. But good volunteers aren’t born — they are made. Even though they don’t get paychecks, it takes time and money to have effective volunteers. Fundamentals of Museum Volunteer Programs teaches the basics of a strong volunteer program. Topics include recruiting, training and rewarding volunteers, as well as preparing staff. Instruction continues through firing and liabilities. Participants will end up with sound foundational knowledge for starting a new or strengthening an existing volunteer program based on a nine-step process.

Course Outline:

1. Introduction

2. Laying the Foundation: preparing staff, job descriptions

3. Determining Program Structure: who’s in charge

4. Recruiting Volunteers

5. Selecting Volunteers

6. Training Volunteers

7. Evaluating Volunteers

8. Saying "Thank You"

9. Keeping Records

10. Communicating Information: including handling change

11. Liability

12. Conclusion

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