Online Museum Classes
Volunteers are essential for most non-profit institutions. But good volunteers arenít born Ė they are made. Even though they donít get paychecks, it takes time and money to have effective volunteers. Fundamentals of Museum Volunteer Programs teaches the basics of a strong volunteer program. Topics include recruiting, training and rewarding volunteers, as well as preparing staff. Instruction continues through firing and liabilities. Participants will end up with sound foundational knowledge for starting a new or strengthening an existing volunteer program based on a nine-step process.
2. Laying the Foundation: preparing staff, job descriptions
3. Determining Program Structure: who's in charge
4. Recruiting Volunteers
5. Selecting Volunteers
6. Training Volunteers
7. Evaluating Volunteers
8. Saying "Thank You"
9. Keeping Records
10. Communicating Information: including handling change
Participants in Fundamentals of Museum Volunteer Programs work at their own pace through sections and interact through online chats. Instructor Karin Hostetter is available at scheduled times during the course for email support. Fundamentals of Museum Volunteer Programs includes online literature and student-teacher/group-teacher dialog. The course is limited to 20 participants.
Fundamentals of Museum Volunteer Programs runs four weeks. To reserve a spot in the course, please pay at http://www.collectioncare.org/tas/tas.html If you have trouble please contact Helen Alten at firstname.lastname@example.org
Student Comments for MS108: Fundamentals of Museum Volunteer Programs:
I feel that this course was an excellent experience that will help start my volunteer program in the right direction, thanks.
Articles were useful. Chats were useful times where you could talk out ideas.
I definitely liked taking the class online and being able to schedule my time around it. The assignments were a good foundation for putting what I learned into action. The resources were terrific. And I really enjoyed "Hostetter-Outlaw" Commentaries as a "getting to the point" outline. I am happy that you have filled a special niche for museum personnel who are interested in learning to be the best they can be.
It made me realize that there is more to volunteer policy than just asking them to participate. The chat time was really helpful as to the direction our policy should follow. (I liked) The availability of the instructor and the prompt feedback she gave.
Everything I read and did was helpful and only hope the "people who do not like change" can be convinced sometime down the road that we need to implement some if not all these procedures. I liked the forums and quick problem solving ideas best.
Karin Hostetter has over thirty years experience with
museum education. With a career that includes natural
history museums, cultural history museums (including first
person interpretation), nature centers, and zoos, Ms.
Hostetter is experienced in interpretive writing, program
and curriculum development, and staff and volunteer
training. As a museum educator, she was Curator of
Education for the Heard Natural Science Museum and Wildlife
Sanctuary (McKinney, TX). Among her award-winning
education curricula are several programs she developed for
the education departments during her five years at the
Heard Museum and her twelve years on staff at the Denver
Zoo. As an interpretive writer, Ms. Hostetter has written
text for exhibits, wayside exhibits, visitor brochures, and
professional magazines. Her skill is in making technical
information understandable and meaningful to visitors.
Karin has worked with volunteers throughout her career,
becoming the first paid volunteer coordinator at the Denver
Zoo. Ms. Hostetter taught the National Association for
Interpretation's two-day volunteer management course for
volunteer coordinators and served on their panel about
volunteer programs. She authored a series of articles for
the National Association for Interpretation's Legacy
magazine, providing guidelines for developing and
maintaining a volunteer organization. Ms. Hostetter now
consults with organizations on structuring and improving
Over the years, Ms. Hostetter has been
responsible for small animal exhibits and animal care at
both the Heard Museum and the Denver Zoo. She worked with
wild animal rehabilitation and public education animals,
work that included training volunteer animal handlers.
Karin co-founded the Zoos, Wildlife Parks, and Aquaria
special interest section of the National Association for
Karin Hostetter is owner of Interpret This,
a consulting company specializing in interpretive writing,
program and curriculum development, and volunteer program
management. When she is not consulting with other museums,
she likes to volunteer and contract teach at them with a
special love for preschool and family programs.